GMGot Mise

Support

Support and contact

Got Mise is currently in owner/QA beta. Use this path for support, beta access, account help, deletion requests, and security issues.

Contact

Support and beta access: support@gotmise.com. Privacy/data requests and security issues: admin@gotmise.com. Terms/legal contact: support@gotmise.com.

Do not include passwords, tokens, cookies, auth storage, signing credentials, or other secrets in support messages.

Useful support details

  • Feature/page, account role, and venue/location.
  • Device/browser.
  • Steps to reproduce, expected result, actual result, timestamp, and screenshots if safe.
  • Whether the issue involves login, location access, sync/offline state, wrong-location data, orders, temps, checklists, notes, handoff, quick cost, or account deletion.

Security issues

Report suspected unauthorized access, wrong-location data visibility, exposed secrets, or account compromise to admin@gotmise.com with the subject line `Security issue - Got Mise`.

Response expectations

During beta, Got Mise aims to respond within 1 business day. There is no guaranteed SLA during beta. Security issues are reviewed within 1 business day and prioritized based on severity. Support/triage owner: CEO.