Owner-review draft
This draft explains how Got Mise users can request account deletion, account help, or data request routing.
Account deletion is email-based first. Email admin@gotmise.com from the account email address with the restaurant or QA venue if applicable, request type, and non-password information needed to verify the request if asked. Support should never ask for passwords.
Deletion may remove or disable login access, profile information, user-scoped settings, sessions, and role or membership access where appropriate.
Deleting one user account may not delete restaurant-owned operational records such as prep, checklists, orders, temps, service notes, handoff, quick cost entries, or team history. The authorized restaurant account owner/admin approves deletion of restaurant-owned records and may include the owner, chef, regional manager, director of operations, or another admin role approved by the restaurant.
User profile/session data may be retained for up to 3 months after account deletion, and restaurant/team operational records may be retained for up to 6 months, unless earlier deletion is permitted and approved by the restaurant owner/admin or longer retention is required for legal, security, business, support, safety, or audit reasons. Requests are acknowledged within 1 business day during beta with a completion target within 30 days after verification, subject to retention requirements.
The app does not include a self-service account deletion control. Settings offers Sign Out & Clear This Device, which signs you out and clears Got Mise data stored on that device. It does not delete your Got Mise account, restaurants, team, or operational data from Got Mise systems. The confirmation word for that control is CLEAR.
To request account deletion, or deletion or export of restaurant data, email admin@gotmise.com. During the private beta these requests are handled by email. Public deletion and retention policy wording still requires owner and legal review before store use.